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OLD TIME CONFECTIONS
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and Ordering Procedures We are wholesale/ distributors. We are not a retailer and we are not the manufacturer!! The advantage of buying from the middle guy is that you do not have to buy a large quantity of each item. We do that. When we order from our suppliers majority of them have a minimum of 1000 lb and others is 1500 lbs. per order, and some have just raised minimums to 3000 lbs. While other manufacturers give a dollar value and often that dollar value is anywhere from 3-5 thousand dollars. Some items weigh only 3 or 4 lbs. most independent retailers do not want 1000 lb - 3000 lbs. of that item. Therefore, it becomes - like it or not there is a reason for the middle man. In order that it be possible for the independent retailer to have a large variety of goods, it means you need to work with a wholesale distributor, (the middle man) and that is us. We offer a very large variety of goods with a very low minimum order required from you. Our minimum order is only $500.00. before tax and before shipping. We feel this is the lowest that we can offer otherwise the shipping costs would work out to be too costly.
We realize that this page is very detailed, if you take the time to read it, it will answer most, if not all of the questions that you will have. We are very difficult to get a hold of on the telephone, sometimes impossible, and for that reason we recommend you email us for all communications. It isn't that we don't want to talk to you, but we are just so busy with customers in the warehouse as well as filling orders for either pick up and or to be shipped, all of which have time frames, that can be missed if we are spending too much time on telephone conversations that are often very lengthy which slow us down, on getting orders out the door on time. The major reason for using email is most times we all just end up playing telephone tag with time zones across the country and stores that are open short hours of different hours than when we can be making calls, so again that makes for email being the most efficient method of communication. Not only do you get the answer in writing to be able to refer back to but you get your answer most of the time on the same day, we can answer an email 24/ 7 but we cannot return calls 24/7 . You may be sleeping when we are able to do phone calls. We only sell to stores, We do not sell to the Public. If you are looking for a candy you loved as a kid, and are wanting to buy retail for personal consumption, we can not serve these needs. If you are a store, we would greatly appreciate your business, we do have a very reasonable minimum order policy, which is discussed further down this page. It is very sad to say, but very true that there are far too many candy distributors that offer specials and discounts that are due to the fact that they buy and sell close out goods. At Old Time confections we do not buy close outs. This means we do not buy old goods that are stale or past code, and we do not buy stolen goods. Our goods are fresh, and from reliable manufacturers. A couple of our items we sell are short dates from time of being made, but most have a very long time for selling through. Cheap pricing on food items is not a deal if the goods are stale. If a company offers you pricing that is too low or below market value, your alarm should be going off to beware, of them and to beware of everything they sell. When you see an item being offered at .20 cents that in the past was a .69 - 75 cent cost item, that should tell you that likely the product is very very old. We at Old Time Confections will never risk illness being caused to a person, due to irresponsible selling of goods that should be in the trash can. When we at Old time Confections offer a special or volume discount, it is because of the fact that we just got the goods in and want to move some of that inventory faster to bring our on hand stock down to a lower level, to have funds available to buy more variety of items. ( now that every manufacturer is raising the mimumums upwards of 1500 lbs. some even as high as a 3000 lb minimums , so we have allot of goods arrive in with each shipment) We never buy or sell close outs, that is our assurance to you. We do not have a hard copy catalogue to send out. Our only catalogue is this Web-site If you are a store and you want a price list : we need you to first tell us about your store, it is simple, we simply need you to email the following information to us: - Your company name, - kind of store - owner's name - authorized buyer's name or name's -address including Province, or state & Country, and postal code -phone number -FAX number (if you have one). -Email address -vendors permit number -web-site (if you have one) - how long you have been in business -tell us something about the kind of store you have, this helps us make suggestions of products that may work for your store, (if you need us to make suggestions that is) Once we have all of this information from you, we will then reply to you with instructions of how to access our FULL PRICE LIST which does have pictures beside each item. Please note : We do not fax or snail mail price lists out as the price list is 178 pages long and changes at least once a month, as we are always adding new items to our line of great candy and novelty. Our only catalogue is this web-site, that means we have nothing that we can send you other than via email, and to be able to receive the detailed pricing information from us, we must get your STORE information as requested above. We do not sell to the public - sorry!!!
Once you have the price list, you can then order by email by sending us a Visa or Master Card number with the card holders name and the expiry number. Don't forget to give us your full information as we will need everything to process and ship the order. Your credit card information must be with the order in order to be invoiced, we can not invoice without this information. If you have figured out your order you will know if there is room on your credit card to be able to have it available for use immediately. Telephone tag, and back and forth with emails will only delay the ordering process time. The more complete your order is the faster you will receive it. We can not call you for your credit card info as we do not take verbal orders and we need your signature with the purchase order as authorization that we can us your credit card. This is due to the fact that the credit card company demands that we have signatures on file, therefore this is the only way we can offer shipping services. If you ordered at a trade show and did not give us a credit card the order will not be processed until we have that, as we cannot hold onto filled and boxed up orders for days and weeks even months on end waiting for that information. It is your responsibility to provide us with that information, which you can fax to 705-725-8139 All ORDERS MUST BE IN WRITING, VIA EMAIL, "orders@oldtimeconfections.com"
or Fax 705-725-8139
NO VERBAL ORDERS CAN NOT BE ACCEPTED.
(THIS IS PROTECTION FOR BOTH PARTIES THAT NO MISUNDERSTANDINGS OR MISTAKES CAN BE MADE.) Visa or master card must be with the order, or it will go nowhere, and it will not get pulled until we have the credit card information. please note : The reason for our minimum is we find that enough of a representation of a retro line will make the line do very well, if there is not enough of a presentation then it will do average or not well at all. We want each customer that we do business with, to be successful with our line and we want regular reorders from each and every customer we deal with. Then we will both be able to succeed in business together. We don't want to sell once to a customer, and have them not do well with the line. We want to service that store several times a year. Candy is an item that sells 12 months of the year. The other reason for the minimum order is if the shipment is very small the cost of shipping tends to be too much for the product to absorb the cost of shipping into it. Candy is heavy and thus we have worked very hard to get the shipping rates to be as low as possible. Our minimum order for each order is only $500.00 before gst and before shipping within Canada. we ship via Canpar, or Postal service. Each policy we have is set with protection to the customer and ourselves so that there is no room for misunderstanding or error. We thank you for understanding this. We look forward to possibly being able to offer our services of being a supplier of retro goods to your store. We do not accept returns. All Canadian shipments are FOB Barrie Ontario L0L 2L0 All U.S.A. shipments are FOB Buffalo New York When ordering be very careful that you know that: you are not to order by the unit, our price list tells you how many units come in a box, which is the number of retail sales you can make with that item. The minimum we sell is a full box, so please order by the box. Do not send us just the bar code, we need the name of the product, full description, if something comes more than one way, we need to know how you want it, ie bagged or bulk if it comes both ways you need to state which way you want it. If it comes as a gift set or as a single state which way you are ordering. We do not have time to phone for clarification of the order and if we send you the wrong one, that is not our error in shipping that is your error in neglecting to be specific in your ordering process. We do not accept returns for these kinds of issues. A full BOX IS ONE OF SOMETHING that will contain 10,12,24 or even 36 units, A CASE IS SEVERAL Full BOXES in a master case therefore IF YOU ORDER A CASE YOU WILL GET ANYWHERE BETWEEN 10-12 BOXES OF 10,12, 24 OR 36 units in each box
This is to say, if you order a case you will be getting a lot of that item If you only want the minimum order a box, you do not need to put a quantity beside the item if it is one box, you only need a quantity if it is multiple boxes you are in need of. You must order the minimum count per item i.e.: we can not send you 6 pez as each kind comes in 72's so that means 72 pez is the minimum per kind, so if you are ordering 1 you will get 72 if you order 2 you will get 148 etc Please do not fax us our price list as an order form as it is 178 pages and growing, and therefore our fax machine can not handle receiving a hundred pages of paper, with many pages possibly having only one or two items on it. Just get a blank page and type out or hand write out the items you want. If you make up your own order form of all the items you order from us, please scratch off the items you do not want so that we are only looking at the names of items you need. Be sure all of your store information is on it, with phone, fax, email address, ship to address, credit card info authorizing us to use the card (please be sure there is room on the card to process the order) then begin the order Put a date that it is required if it is for an event or function, other than that it will be looked at as a ASAP order, meaning first come first serve as fast as we can work. We need you to tell us how many boxes you want not how many units you want. We want to see an order such as: 1 Necco wafer 2 skittles 5 Wonka bars 3 mccraw old fashion taffy etc etc not jumping back and forth from unit count to box count and back to unit count i.e.: we do not want to receive and order like this: 72 Necco wafer 2 skittles 12 lucky elephant Do not order 0 quantity of something, if you make an order form of things you have decided is what you care and do not want some of those items with an order then just simply remove them from your form as we may send you that item because we see it on the paper. Becareful to order the full description if there are multiple FLAVOURS or sizes of something this is very very important. We do not have time to call to verify things like the above. etc the reason for this is many retailers that order this way flip back and forth between units and boxes and then we sometimes end up sending many more than you want i.e. 2 Necco wafer 12 lucky popcorn 2 skittles 12 Spiderman pop toppers you would end up with 2 boxes of 36 count of Necco and 12 boxes of 12 count of lucky elephant popcorn 2 boxes of 24 count of skittles and 12 boxes of 12 units of Spiderman pop toppers when maybe you really only wanted 1 box of 12 lucky elephant and 1 box of 12 Spiderman pop toppers. We do not have to luxury of time to be able to call to ask for interpretation of the order, so when ordering by the box it is so simple for both sides.
We appreciate the opportunity to do business with the small retailer. It is our promise that if you are a small retailer that decides that the product line we have is what will work in your store and if you stock enough of a variety of these goods to give your retail customer the ability to slip back into when they were a child helping them to "remember when", then you will make money from this product line. We fully understand that not every store wants the hard to find goods, and therefore our line is not for everystore in, and therefore those that do take the line tend to do extremely will with it. We want you to succeed with this line, it is your succeed that will create our success. Our only regret in this business is that some things are hard to get, and on occasion we are out of stock of some things and can not always get them quickly, due to the distance they come or the lack of availability of them. Our promise to our customers is we will stock everything on our list when we can get it, and yet because of this when it is not available we can not be held responsible for lose of income to the retailer due to unavailability. We are a distributor, we are not the manufacturer of any of these imported goods. We do promise with the items that have become most difficult to get from time to time, that we will send out a blind broadcast informing retailers of when those items are available. If you want to be informed of these things please let us know and we will put you on the list. We thank you in advance for your understanding on this matter, and we suggest that you stock up when we do have those items in stock. Our promise of keeping costs down, we work on low margins and we promise that we will do our best to maintain our prices and not have increases unless it is impossible due to high price increases, when this happens we will inform you with as much notice as we have. How long will it take to process your order? This really is a very difficult question as there are so many variables. All orders are placed on a first come first serve basis. If an order is a minimum order and we are out of stock of some of those things then it will have to wait until they come in. If it is a larger order, and we are out of stock of anything it will still go without the items we are out of. If that is the case it could go out same day, it could go out next day, and yet it could take 3, we can only promise that we work as fast as we possibly can and push orders out as quickly as it is humanly possible to do so. We can not send an order out same day if it arrives in late in the day, as orders are picked up at 4:00. There are times of the year we are much busier than others. If you send in an order with a date on it of requesting it leave a week later, then it will not go early, we can promise you that. But if you order today, saying it has to leave today we can not promise that either, we suggest you plan it could be an average 2 -3 day processing time, then the time it takes for shipping will be added to that. Damages that occur in shipping When goods leave here they are in perfect shape, and thus if there is a damage problem, we can not just take your word for it. You will have to take a picture of the problem as well as you will have to show the product of issue to a rep/ and or driver, and get there signature acknowledging that they have seen the problem and acknowledge that it occurred during shipping. Due to the fact that things left here in perfect shape it is not us doing any reimbursing. It will be the courier company that needs to see proof, so proof is needed, this needs to be done within 24 hours of receiving the goods in bad shape. We do not pick up damaged goods, nor do we reimburse for them, Shipping is at customer risk. email to: "orders@oldtimeconfections.com"
fax 705-725-8139 Candy PList with pictures as of Oct 22nd 2009 Limited time Jelly Belly Rack promo Nj Croche&Bobble Head Novelty Line p list as of Fall 2009 with pictures / Please order British items allowing for a turn around of 5-10 days that is for all British items except for curly Wurly and sherbet fountain, Flake and Turkish delight, flying saucers, that are almost always in stock all other items come in hit and miss so don't include other British items in your order if your order is minimum order, instead do them as a separate order or understand that lead time is much longer. At Old Time Confections we do not buy close outs, we only sell things at fair market value, and if we don't sell something fast enough, we are the ones that take the loss and dump it in the trash bin. This means we do not buy old goods that are stale or past code, we also do not buy stolen goods that fell off a truck, our goods are fresh and from reliable manufacturers. Some items we sell have short dates and that is only on the few items that even though we have still bought fresh at the time of being made, yet they only have a short time to be able to be sold. Again that is only a very few of our items, the rest of our line you will have a very long time for selling through. To emphasize Cheap pricing on food items is not a deal if the goods are old and stale . If a company offers you pricing that is too low or below market value, your alarm should be going off, both to beware of them and because of that you will need to beware of everything they sell, as you will not know what is fresh and what is not, as they may not sell every close out cheap. Let's all learn from the Maple Leaf meat problem and realize it isn't only bad meat people can get sick from. Be a responsible retailer and buy fresh goods, and be willing to pay market value to get that freshness and assurance. We at Old Time Confections will never risk illness being caused to a person, due to irresponsible selling of goods that should be in the trash can, and nor should you . We have seen other wholesalers marketing food products at a recent show that are so old that the company that makes the goods are haven't made those items for over 6 years. NOW THAT IS SCARY!!!!! If an item is being offered to you at a very low cost per unit, that need to be the signal to you that the item is old and not worth buying, because in the long run it will only damage your reputation. We hope that seeing this over and over again that you see we are very serious about the point of not buying or selling closeouts We appreciate the opportunity to do business with small retailers looking for hard to find retro candy products with quality and a standard of excellence that they can be proud to sell.
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